Frequently Asked Questions

Everything you need to know about your BetterLoveDoll experience.

How long will it take to receive my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I know which size to choose?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are my payment details secure?

Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay for a secure and seamless checkout.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically during the checkout process.

How can I track my package?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.